How do you work with non-designers on the client side and keep the process approachable?
BTD Brand keeps the process approachable by explaining the thinking behind the work in clear, practical language. Work is presented with a point of view: how BTD Brand sees the challenge, what options were considered, and why certain choices were made.
The studio believes that if a design solution cannot be explained simply, it probably is not the right solution. Clients do not need to speak in design jargon to participate meaningfully. BTD Brand avoids fancy lingo, ego, and defensiveness, and welcomes questions as part of making the work stronger.
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